Frequently Asked Questions (FAQ)

1. What is Surf Guide Mx? Surf Guide Mx is a surfing logistics company that takes care of everything you could need to make make your trip and surfing experiences as smooth as posible.

2. Who can surf with us? Our sessions are open to surfers of all ages and skill levels. Whether you're a seasoned pro or a first-time surfer, we have the perfect experience tailored to your abilities and targets.

3. Do I need prior surfing experience to take a lesson? No prior experience is required for our surf lessons. Our professional instructors will guide you through the fundamentals and provide a safe and supportive environment for beginners to learn and progress.

4. What should I bring for the session? We recommend bringing swimwear and comfortable clothes for after sesh, a towel, sunscreen, your surfboard and a positive attitude! 

5. Can i rent a surfboard if i don't have one? Yes, we can set equipment rental for you.

6. How long are the sessions? The duration of our sessions may vary to your preferences, but they start from 2 to 10 hours, depending on the chosen service. 

7. How can I make a reservation? To reserve your spot, simply visit our website, chat with us, and select your session to proceed to complete your booking securely.

8. What is your cancellation policy? We understand that plans may change. Please refer to our "Cancellation Policy" section for details on our refund and rescheduling policies.

9. Are there age restrictions for participation? 

Surf Lessons are suitable for participants of all ages, with children under 12 requiring parental or guardian supervision.

Go Surf Sessions is a service is tailored to guide experienced surfers who already possess the skills and confidence to ride the waves independently and want to score. In Water Assistance from our hosts will be offered for those who want some guidance and tips.

10. What happens in case of inclement weather? Safety is our top priority. In the event of inclement weather or unsafe surf conditions, we may need to cancel the session. You will be offered the option to reschedule.

11. How can I contact Surf Guide Mx for further questions or assistance? For any additional questions or assistance, feel free to reach out to us through our "Us" page on the website or via info@surfguide.mx  -We're happy to help!